Not resolved
1.5
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
0 comments

I have been with this company since I was 16 I'm 32 now never had filed a claim.. just made my payment and keep moving.

I just added another vehicle to my insurance 2 months ago I get a bill in the mail for one of my vehicle that I payed in full for 2 months before I added the new vehicle now i have to pay my one of my payment in full again. But hold up my coverage has not experienced I pay for a 6month coverage it only been 2months at the time .. I called my agent and email him to get a understanding about this problem and I didn't get no call or email about .. today I get a cancellation notice on my vehicle..

so I called the office again and was told if I want this insurance I would have to pay in full again.. I blow up you mean to tell me I just payed this *** company 1000 dollars in 3months to come back out of pocket to pay another 200 for coverage I already payed for again. This company is a *** joke I'll be looking for another company these next couple days to find another company ..

as much money I have payed in over the year and these past months I should at less get a credit for a *** up that they is not welling to explain why they want me to pay for coverage I have already payed for in FULL .. and this coverage is coming from okla city ..

Product or Service Mentioned: Shelter Insurance Auto Insurance.

Reason of review: Problems with payment.

Company wrote 0 public responses to the review from Oct 17, 2016.
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like