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Well recently I got insurance with your company in November a truck and two cats in March got 2 motorcycles and I asked the agent to set it all up on the same day well he claimed he couldn't do it !!! Really i mean *** IM paying the bill well the agent James is MARTY...
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Anonymous
Anonymous

From your own story, the inspector was simply doing his Job. Had you not filed a claim, he would have never been there. Stop behaving like a spoiled entitled brat. No one owes...

2.5
#852426
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My fiancee suffers from PTSD and is disabled. When she discovered a stranger poking around on our property and pointing a camera toward our windows while I was at work, this unannounced visit triggered her PTSD. I later found out that it was a third-party inspector...
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Anonymous
Anonymous

Hey Texas, from Illinois' own story, going in their house was not part of the job. Making sure he the homeowner knew he was coming, for everyone's safety, is part of the job....

Anonymous
Anonymous

From your own story, the inspector was simply doing his Job. Had you not filed a claim, he would have never been there. Stop behaving like a spoiled entitled brat. No one owes...

2.3
#849766
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Ginger D. Jones was the insurance agent I worked with in Kansas City. For the most part, the experience was okay. However, the last day I spoke with her she was ill-tempered and had VERY poor customer service. The car accident I was in was not my fault and I needed an...
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I didn't like
  • Customer service
#846866
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Shelter Insurance Auto Claim Review

Shelter Insurance
#903991
5.0
Details
I've had this insurance company more than 40 years... Can't do better! Never a complaint, Wonderful 2 work with, Fair, and friendly. One would be foolish not to look into this company for insurance!
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Liability Insurance Review

Shelter Insurance
#839497
They never call and tell you they're raising their rates they raised them so high all the time you can barely get anybody to help you and they're just not a nice company
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Shelter Insurance Homeowners Insurance Review

Shelter Insurance
#833916
2.8
Details
I had to pay 2 months in advance to be on the quarterly pmt plan on my home owners insurance. After they cxld my auto ins. for no reason i cxld my home owners policy. I was never refunded my advanced pmt.
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Shelter Car Insurance Review

Shelter Insurance
#833913
1.9
Details
They cancelled my policy after over 4 yrs bc tgey said i was too high of a risk. I had never been in an accident nor had i gotten any tickets.
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Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Shelter Insurance failed to pay my claim,I had aprox $54,000.oo in heavy duty diesel mechanic tools and machining tool stolen shelter refused to pay claim, and now I can work to support myself as I don't have the money to replace. That is why I had insurance. I am left...
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Anonymous
boozer

business equip and tool aren.t covered under your home ins.you gotta have commercial ins for that ***

Eufaula, Oklahoma
#815049
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I got a letter from Shelter insurance telling me my policy had ran out on December 10 and I would have to pay 20.00 to reinstate it. We never got a Renewal letter from Shelter and I talked to Dan in Hiawatha Kansas and he told me it was sent, if so it got lost in the...
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Anonymous
Anonymous

Interesting...this exact same thing happened to me in March of 2016.Did not get a late letter and bam a post card came later and went in the next day and yes got charged a 20....

Anonymous
Anonymous

pay your bills when you get them, and you won't have to pay late fees

3.0
Osage City, Kansas
I didn't like
  • Did not like what was done
#761610
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i got a 2010 ford focus and a lady hit us in the rear we contacted her shelter agent was told get a quote so we did we had 2 or 3 scratches from her paint and license plate but then we noticed we had to keep popping where the bumper meets the car(its all plastic)ON...
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#735671
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A few years back I was trying to adopt a dog, but due to the reason it was a restricted breed, they would only allow me to take in the dog if I raised my home insurance policy. I called the local agent here in Little Rock, AR and asked if it would be possible to do so,...
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#727476
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It depends alot on your agent their attitude in resolving your issues and the employees professionalism in getting things done to solve your claim. I have a great agent Jana Dries in Lexington Ky. I been with shelter 6 yrs. I had a accident that was Not my fault a few...
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#718796
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My issue was that the adjuster would not return my calls after me calling multiple times. The first time I called she stated that her computer was down and asked if I could call her back in 15 minutes. I called her back several times that day and she never returned...
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#708337
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I experienced separate 2 pipe breaks (wall and under the slab). In each instance, these MFs refused to cover any aspect of the access or damage because "I should have known that the water was leaking in my wall and the pipe under the slab could have broken due to wear...
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Anonymous
Anonymous

I experienced the same with them on two separate occasions; with theft of my auto (two claims one for glass and one contents). In both cases it was cheaper to replace than th...

Anonymous
Anonymous

If they don't know the actual cause of loss they can't really deny the claim. How do they know it's ground shift or wear and tear? Most companies would pay to at least acces...

1.4
I didn't like
  • Hate it
#674771
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