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The insurance adjuster Linda favored the women and granted her money for damages in a so called auto accident case. Really *** because I have a manger of a well respected charity in Waukegan that sided with me. The women had a witness and they screwed me over. The...
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1.7
I liked
  • Low rate
I didn't like
  • Adjuster
#1060971
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Shelter Insurance - OK for the last 28 years I guess but now a $189.00 rate increase and nothing has changed. Got a quote from state farm and progressive going to one of them. State Farm has really good deal .

Rates went up 33 %.No reason.
3.3
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#1059969
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I am a long term customer of Shelter Insurance Co. We have had our rentals covered by them and over the years we have had to make claims relating to weather and once with a broken water line that flooded one of our rentals. In the past their adjusters were top notch...
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#1055062
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I've been with Shelter for about 8 years. Last year we had some storm damage that was so bad it took out my laundry room. Two months ago another storm blew over a pine tree in my back yard knocking over my aluminum fence and part of my tool shed. I called the adjuster...
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1.1
#1052128
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Shelter Insurance - Won't pay claim

Adjuster met with a window rep and agreed that there was hail damage. She said a check would be in the mail in a few days. 3 weeks later she lied and said she never said that and that we wont get a vheck after all. Even though there were witnesses, Dhelter backed out of paying our claim. Extremely disappointed in the character of the adjuster.
3.4
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I didn't like
  • Way my claim was handled
  • Adjuster lied so they didnt have to pay a claim
#1051047
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Loss Of Home Due To Fire Review

Shelter will not stand behind what they sell
1.0
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
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#1036795
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An individual backed into my car and two months later I'm still trying to get the claim resolved. The adjustor rarely answered the phone and was combative about paying for a rental despite his party admitting to being at fault. The check did not cover the repairs and...
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1.0
#1011701
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Shelter Insurance Auto Claim Review

I got into an accident with someone insured with Shelter. When Sharon Brock...Brack? called me to get a statement, she was VERY condescending. She laughed at me the whole time. And she did the same thing to my friends who were in the car when I had the accident.
1.0
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Customer service
#1001548
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called in a broken pipe claim. adjuster asked for the date of loss and I said I just noticed the damaged kitchen floor but didn't know when the pipe broke. he said he had to know the exact date of loss and further said if I didn't know he would put down a month and a...
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Anonymous
Retired Adjuster

That is pretty subjective, was there very dark or rotted wood? Moll can start growing three days, but a lot of mold is another indicator of a long term leak. Also, what caused...

#1001547
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October 4, 2016 was my accidebt as as of now im still without a car even though it had just been total two weeks ago..im having hardships in taking my disabled son back and forth..the total out for my car has not bern credited to my insurance company that finance my...
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Anonymous
Mac

Well *** you should have told the adjuster the insident just accured. That is why you called them now. Companies are in business to profit!! You must play the game and out thi...

Anonymous
Anonymous

I was in a car accident September 12th 2016 it was the other drivers fault this is her insurance company the are refusing to get me a new vehicle all they told me they are doi...

#967233
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