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I was rear ended by a driver insured by Shelter. The other driver was on illegal drugs and rammed into my stopped vehicle at approximately 50 MPH. This whole incident has torn my life to shreds and Shelter is ridiculous. I was leasing my vehicle and right before the...
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#1151221
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I had an accident on 9/23 and it was a saturday and the office is closed i tried to call my agent and he just said sorry amd i never heard back from him after many attempts amd same way with the adjuster and he claims he sent me emails when in fact he didnt and this is...
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2.1
#1143667
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home owner insurance on my home at 114 Louisiana St. New Llano, La. 71461. I gave them every thing they needed to take it out of my account and now I don't have insurance. Where did they drop the ball. I have looked over my account and the funds were not with out of my...
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#1127825
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Shelter Insurance - Poor experience

Shelter Insurance
#1130598
1.7
Details
We had Home insurance with shelter insurance! We lived in Florida around a year but still had insurance on our home in Kansas. Checking on it around a month ago with my agent to make sure we still had it. And he never got ahold of me! Contact him today and he told me it was drop for insufficient funds n my account. Why wasn’t I contacted about this?
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Shelter Insurance - Worst insurance

Shelter Insurance
#1061116
3.8
Details
In my garage the inner roof collapsed and fell down on my car, and the adjuster says that they do not cover that becuase it is the builder who built the garage didn't do a professional job but I bought this garage with my house and I have no idea who builded my garage
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Shelter Insurance - OK for the last 28 years I guess but now a $189.00 rate increase and nothing has changed. Got a quote from state farm and progressive going to one of them. State Farm has really good deal .

Shelter Insurance
#1059969
3.3
Details
Rates went up 33 %.No reason.
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Shelter Insurance - Won't pay claim

Shelter Insurance
#1051047
3.4
Details
Adjuster met with a window rep and agreed that there was hail damage. She said a check would be in the mail in a few days. 3 weeks later she lied and said she never said that and that we wont get a vheck after all. Even though there were witnesses, Dhelter backed out of paying our claim. Extremely disappointed in the character of the adjuster.
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On 7/31/2017, my new BMW was parked in a Walmart parking lot and I was sitting inside of my car, shelter driver ran over my car, the police was called, my car had damages to passenger side, my car was was un-drivable , as well I was injured in this accident. The driver...
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Anonymous
Steven

Who in the *** would drive a new BMW to a Walmart parking lot?

#1103505
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I have had a claim submitted to Shelter Insurance in Oklahoma for damages to my 33' yacht. I have had everything I own insured by Shelter Insurance for over 15 years!! Steve Copeland of Norman, Oklahoma is my agent. He has even told me that, The adjusters don't talk to...
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1.0
I liked
  • Steve copeland my agent
I didn't like
  • Being disrespected as a long time customer by the claims agent
  • Stone walling my claim to make me desparate and settle for less
#1101052
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Adjuster continues to lie about our claim , I would not insure anything through shelter they will lie to prevent from Paying out damages.
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Anonymous
unhappy in Tennessee

Shelter Insurance Adjusters need more staff training for Customer Service , their adjuster can never be reached or does he ever call you back, he never checks on you about you...

Anonymous
Anonymous

Its all good when you are paying them BUT when you need them your shelter is lost, our adjuster is a complete liar and is unworthy to be in this business, he treated me and m...

1.0
#1097670
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I was recently rear ended by someone that carries Shelter Insurance. The body shop is calling me saying I have to pay a percentage of the part because Shelter has a Betterment Clause. I went with a cheaper rental car to save the insurance money, but oh well. I was hit,...
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#1079946
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If you ever get into an accident, you better hope the other party's insurance is not with Shelter, and that your adjuster is not Jeremy Bryant. Jeremy Bryant takes more interest in making sure his voicemail message is updated daily with the correct date than assisting...
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1.0
I didn't like
  • Adjuster lied so they didnt have to pay a claim
  • Adjuster
  • Way my claim was handled
#1068178
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The insurance adjuster Linda favored the women and granted her money for damages in a so called auto accident case. Really *** because I have a manger of a well respected charity in Waukegan that sided with me. The women had a witness and they screwed me over. The...
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1.7
I liked
  • Low rate
I didn't like
  • Adjuster
#1060971
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I am a long term customer of Shelter Insurance Co. We have had our rentals covered by them and over the years we have had to make claims relating to weather and once with a broken water line that flooded one of our rentals. In the past their adjusters were top notch...
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#1055062
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