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Pissed Consumer Interviews ?

I have had a claim submitted to Shelter Insurance in Oklahoma for damages to my 33' yacht. I have had everything I own insured by Shelter Insurance for over 15 years!! Steve Copeland of Norman, Oklahoma is my agent. He has even told me that, The adjusters don't talk to them. He can't even contact them. It has been over a month since I filed a complaint. They have done nothing!!! Jane Kern is my adjuster and she hasn't returned the 2 calls that I have made. I can't give a customer review because, I have never been treated like a customer. How can you completely ignore a claimant from a loyal customers for over 15 years? I have paid over $100,000 in premiums since I have been a been "insured" and haven't had a claim on my coverage except for some minor auto accidents. They were described by Shelter as scrapes that needed to be buffed out. Dear Shelter, I will see you in court!!!! I am over being pissed off, I am ready to let the world know how bad Shelter Insurance treats their "Customers."
WELL, THERE ARE MANY UNCLEAR, UN-EXPLAINABLE, AND MANY UUUHHH LIES/FIBS/CONFUSIONS OVER THE YEARS WHEN I'VE MADE INQUIRIES ABOUT THE HOMEOWNERS/AUTO/ETC PREMIUMS AND WHY THEY'RE INCREASING,. WAS TOLD THE NEW LOAN, OKAY LOAN PAID OFF, THEN ITS FOR FLOOD, OKAY NOT IN A...
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#1350652
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My a\ c went out called in a\ c repair after hours working on it they deterred it was a power surge or lightning strick turned into shelter at 3 pm at 8am the next morning the adjuster called the a\c people and told them are you sure you don't want to change your story...
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Anonymous
NOMO4SHO

The way all insurance companies/agents/adjusters are allowed to conduct business in the U.S. these days is a disgrace, and shameful job career for anyone to claim. We too have...

#1345661
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Shelter Insurance - Unprofessional

I have been treated like a jerk by JOE after the accident by other driver fault. Didn’t expect from the company who owned all my money for 3 years !
#1331220
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Shelter Insurance - Weird Service

I used to have treated like a jerk by JOE even if it was the other driver fault. I don’t expect this kind of treatment by the insurance company that own all my money for 3+ years
#1331215
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Shelter Insurance - Slow roadside assistance

Shelter has roadside assistance but it takes an hour or longer. If you don't want to sit and wait for 1 -2 hours better call a local wrecker service.
#1328299
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I live in CO. And I had an emergency in or. So I grabbed my grandson for someone to talk to. got up to Astoria or. Pick my son up and started to head back to grand junction CO. Going down the interstate. 4 deer on the road hit one took out my radiator in or. Call the...
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#1322966
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Shelter Insurance - Home owners insurance

We got a email saying payment was due, we did not get a bill or any other email from shelter, so now have to go to agent to pay, one day notice, i am more then upset over how we were treated.
#1319549
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Shelter Insurance - Irresponsible company

Tried paying monthly bill on phone, but said I owed nothing. I could not make payment. It went on two months then I get a cancel letter. Retards.
1.1
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Insurance Plans Acceptance
Price Affordability
Product or Service Quality
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#1313379
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Shelter Insurance - No good
Shelter Insurance - No good
Shelter Insurance - No good
I put in my claim with them I have stage 4 COPD and we had lighting Hit and it took out some of my electric things I was told to get my electric looked at and I did we have been here 12yrs and had no problems till now you can not plug up too much at on time I have the...
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Anonymous
JJ

Have your own electrician check the box, if it is lightning related have him state it in writing. If is just an old worn out Federal circuit box you are likely on your own.

1.0
#1299040
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No problem i was told truck run over my monte carlo as he decided to back up shelter toldem i was uninsured had to show them proff of monies taken out of bank account and still they said i wasnt got to lawyer up now told me i needed a bigger insurance company seriously...
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1.0
#1291020
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