Not resolved

I was recently rear ended by someone that carries Shelter Insurance. The body shop is calling me saying I have to pay a percentage of the part because Shelter has a Betterment Clause.

I went with a cheaper rental car to save the insurance money, but oh well. I was hit, I have to take time off of work, I am without my car and my car is now depreciated and I have to pay? What!!!

My advice dont get Shelter Insurance and dont go through Shelter if you are hit with someone that has it! I don't have this insurance, nor will I ever, but I would imagine that a policy holder would have the same issue - if not worse.

Product or Service Mentioned: Shelter Insurance Auto Claim.

Reason of review: Poor customer service.

Monetary Loss: $120.

Preferred solution: Full refund.

Company wrote 0 public responses to the review from Jul 27, 2017.
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