After a bad storm i filed a claim several years ago and an inspector came and looked at the roof.I got a tiny check for some low-ball amount and looked for roofers who all laughed in my face.I could not find anyone to even patch it for this amount but i kept the...Read more
I didn't like
- Cancels policy if check a few days late
- Did not like what was done
- Hate it
This company changed my monthly bill so many times I lost count. When I moved I cancelled my policy with them and asked the lady if I owed anything and she said "no, you're at a 0 balance. You owe nothing!" Two months go by and I get mail from debt collectors with a...Read more
We were rear ended , by a shetler insurance policy holder, while filing a claim, the rep. was dispectful, rude. I would never do business with this company. Like we asked to be rear ended at a stoplight. We were the victims, and they victimized us again.Read more
Loss Of Home Due To Fire Review
Shelter will not stand behind what they sell
Shelter Insurance Auto Claim Review
I got into an accident with someone insured with Shelter. When Sharon Brock...Brack? called me to get a statement, she was VERY condescending. She laughed at me the whole time. And she did the same thing to my friends who were in the car when I had the accident.
Short Review on September 27, 2016
Very unprofessional adjuster, try to protect her company to not spend money, instead if protecting the insurer from other party filing lawsuit
Shelter Insurance Customer Care Review
I had a very bad customer service experience with customer service agent/mgr Kim. When I asked her to transfer me to the customer service survey, she hung up on me.
I have been with this company since I was 16 I'm 32 now never had filed a claim.. just made my payment and keep moving. I just added another vehicle to my insurance 2 months ago I get a bill in the mail for one of my vehicle that I payed in full for 2 months before I...Read more
I am not insured with Shelter but the roofing company that I hired is. The adjuster was extremely rude and had the wrong answer for every question that I asked. My damage ocurred on 29 Jul 2016. On 24 Aug, I was advised that I had to move out. They sent a man from AR...Read more
I had the same problem with them. My son hit a cow on the road at night and wrecked his truck. They would not fix the truck. Jane from okc said her insured was not at fault? I sent Jane many photos the following days and weeks of her insureds cattle walking down the...Read more
Working on a claim for a motor home Sent a Estimate and some Pictures They paid the claim EVERYTHING WORK OUT GREAT ON THIS ONE So This Body Shop will at this time, Will not say a bad word at all ,, But if it was Snake Farm or All Snake those Sorry Company's should be...Read more
I was hit from behind by a customer of theirs and after making the initial call and providing my statement and waiting about a week for the adjuster to call back only to find out I now needed to provide a recorded statement (thought the initial statement was recorded...Read more
Shelter mutual has gave me *** since the 14th i was hurt in an accident by one of shelters cliants its the 22nd i still have no rental they keep lying to me telling me that an adjusters comming isnt thst too many days to be withought a car you payed for like i was hit...Read more
I do not think that shelter keeps the promises that they claim on their website their mission statement says that they handle claims quickly. however I have a seven month claim pending for a pool due to and inadequate claims process. The summer is almost over and I...Read more
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